Hires and Promotions

Integrated Auction Solutions chooses former CDK Global exec as new president


After announcing earlier this week Integrated Auction Solutions is now fully compatible with Autoniq’s appraisal software, IAS reported Wednesday it has appointed a new president.

John Lilly has been chosen for the job, and the new IAS exec will join the company immediately. Lilly will assume responsibility for IAS AuctionMaster, IAS Simulcast, IAS Marketplace, IAS Core and IAS Services, the company shared.

In a press release announcing the appointment, IAS founder Alexis Jacobs, said, “John has been a respected strategist and operating executive within the automotive industry for many years, and we are pleased to have him lead the IAS team. 

“He will have full responsibility for the IAS suite of products, which we believe will change the way cars are transacted among auctions, dealers, consignors and consumers,” Jacobs continued.

Greg Levi, IAS managing partner, added, “I have known John for many years; he brings a unique set of skills, experience and perspective that we believe will accelerate our strategy, and deliver tangible results to our community.”

Prior to joining Integrated Auction Solutions, Lilly was chief product officer at CDK Global Inc., and a line of business leader at Accenture, where he held various product, strategy and business development roles.

"I am excited to be joining IAS at a time when the wholesale auction experience is evolving so quickly. Auctions are seeking solutions to help them compete in a marketplace which is quickly moving online,” said Lilly. “ I look forward to working with Alexis, Greg and the rest of the IAS team to bring products to market that enable auctions to compete more profitably.”

New general manager of ADESA Dallas brings nearly 30 years of auto auction experience

CARMEL, Ind.  - 

ADESA Dallas has a new general manager. KAR Auction Services business unit ADESA announced on Tuesday that Allan Wilwayco has been appointed GM at the Texas auction—one of the largest ADESA sale facilities in the country.

ADESA Dallas sits on 200 acres and offers ancillary services onsite, including reconditioning, repair and detail services.

Wilwayco brings with him almost 30 years of experience in the auto auction industry. These roles have ranged from finance to business development, as well as numerous leadership positions.

And the GM role is not new to him either. He served as GM of Manheim Orlando for six years and as vice president of digital operations for Manheim Digital Marketplace, as well.

 “Allan has built significant relationships across the industry and proven his ability to manage a large-scale auction facility, while delivering a successful auction experience with a strong focus on customer service,” Geoff Parker, regional vice president of ADESA’s Midwest region, said. “Our customers and employees at ADESA Dallas will benefit from Allan’s industry knowledge, including his experience in digital strategy.”

Lotlinx adds 2 new VPs, expands Chicago offices


LotLinx announced Tuesday that along with recently expanding its offices in the historic Downtown Chicago Loop, it has named Bob Sherman vice president of enterprise business development and Kim De Palma VP of enterprise partner development.

The company said the recent expansion will allow it to accommodate its fast-growing team.

These appointments follow the addition of John Gottschalk as senior VP of client relationships in September.

Sherman brings nearly 25 years of automotive experience with a focus on data for marketing and attribution purposes.

At R.L. Polk & Co., which was acquired by IHS Markit, Sherman was responsible for approaching third-party companies to sell data back into the marketplace.

His track record includes placing different automotive vendors together to form lasting partnerships, according to LotLinx.

"We're very pleased to add Bob and Kim to our team. Ms. DePalma is a highly respected communications and business development leader in the automotive sector with a strong track record of optimizing sales and marketing results. Mr. Sherman has a true understanding of how data drives performance in today’s digital ecosystem," Eric Brown, president of LotLinx, said.  "We are very fortunate to have these two exceptional and highly respected leaders join our team"

De Palma, who most recently led business development for call management company CallRevu, has experience brokering strategic partnerships with dealers across both the U.S. and Canada, according to LotLinx.

Additionally, prior to CallRevu, De Palma also served as director of conference operations at Digital Dealer, where in addition to developing a robust network while supporting events, she was tasked with creating solutions designed to increase market share, customer retention and profitability.

Steve Lambert chosen as Alliance Inspection Management’s new leader

LONG BEACH, Calif.  - 

Alliance Inspection Management (AiM) announced on Monday morning it has named a new president and chief executive officer.

Chosen for the position is Steve Lambert, who will begin his tenure as CEO on Dec. 4, in the company’s Long Beach, Calif., offices.

AiM has hired Lambert to “strengthen the company’s core inspection and dealer floorplan audit businesses and scale the company for growth by developing new inspection services and products,” the company shared.

In his new role, Lambert will oversee all AiM operations and will report to the company’s board of directors.   

Lambert joins the independent automotive inspection company from Nissan North America, where he most recently served as vice president of information systems. Previously at Nissan, he also held the position of president of Nissan Motor Acceptance Corporation (NMAC), and was responsible for all sales finance activity in North America, which included the oversight of Nissan Canada Finance and launching of Nissan Renault Finance Mexico.

“Steve is an accomplished business leader with proven experience in remarketing and information technology,” AiM board director and senior VP of Manheim Vehicle Advantage Joe George said.

“Under his guidance, AiM will accelerate the growth of its offsite inspections, saving time and making it easier for dealers and consumers. We look forward to strengthening our partnership with AiM to create next-generation inspection solutions that benefit clients and the industry,” he continued.

Lambert is already more than familiar with the company, as he served on AiM’s board of directors from 2005 to 2010. And during his tenure as head of NMAC, the company used AiM’s off-lease inspection and floor plan audit services.

“AiM is strategically positioned to lead the industry and consumer space in vehicle inspection services,” Lambert said. “We’ll continue on the path of being the gold standard for vehicle inspection services as well as being an innovator in the remarketing space.”

Manheim appoints 2 new Southeast GMs


Manheim recently announced it has appointed Noel Kitsch as general manager of Manheim Georgia and Joey Satfield as general manager of Manheim Fort Myers.
Kitsch most recently served as senior assistant general manager at Manheim Central Florida.

He joined Manheim in 2001 as a dealer sales representative before taking on various roles with increasing responsibility, according to the company.

Kitsch’s past roles include acting as both the assistant general manager and dealer services manager at Manheim Orlando as well as serving as assistant general manager at Manheim Dallas.

“Noel’s record of exceeding company goals and client expectations, along with his ability to build strong client relationships and effective teams, make him a terrific fit for Manheim Georgia,” Manheim regional vice president, Southeast Mark Ford said in in a news release.

Satfield most recently worked in partnership with clients utilizing Cox Automotive products and services as assistant general manager at Manheim Kansas City.

He served as dealer services manager at Manheim Orlando prior to his role at Manheim Kansas City.

“In his new role, Joey will help Manheim Fort Myers deliver strong year-end results for Manheim and its clients,” said Tim Janego, Manheim regional vice president, East.

Satfield began his career at Manheim in 2013 as a field sales representative at Manheim Lakeland.

Millennials say more tech would attract them to auto dealership jobs

CARY, N.C. - 

While millennials still name car dealer as one of the top three occupations they would like to avoid, if car dealerships integrated more modern technology into the sales process, these same millennials would be more likely to pursue a job there.

This is according to new survey data Roadster released in partnership with research firm Survata on Tuesday.

Car dealer follows behind tax collector, the second most avoided occupation. Politician comes in as the No.1 most avoided occupation.

Fifty-four percent of millennials told Roadster that if car dealerships used more modern technology they would be more likely to consider a job there, according to the report.

“Imagine if you’re a millennial and the only way you’ve bought a car is through the traditional process, negotiating back and forth, writing everything down on a piece of scratch paper, but everything else you purchase is through an iPad, iPhone – some sort of screen device,” said Honda of Seattle General Sales Manager Tim Miller, who uses Roadster’s Express Store solution. “We’re attracting millennials by giving them the option to sell cars the way we sell it, which is through the Roadster Express Store, and that allows them to sell the vehicle just the way they purchase products off of Apple, Amazon and any other online retailer.”

When millennials were asked what retailers they would make car dealerships like, they listed companies Amazon (37 percent), Apple (23 percent) and Starbucks (11 percent) as their top three.

Over 90 percent of the millennials surveyed said having access to technology was important.

“On our end, normally when you go in to buy a car and you want to look at payment options, everything’s done on a piece of paper, and you have to go back and forth between the sales manager or an office,” Miller said.

“Now when you come into one of our dealerships, and you want to see the payments on the vehicle, the cash price, a lease quote, everything is done right there on the showroom floor without any management necessary and everything’s done on an iPad. For a customer, normally it takes 20-25 minutes just to get the customer the information of how much it’s going to cost to pay for this vehicle.”

With the Roadster Express Store, sales staff can have those options available to customers in about 30 seconds, according to Miller.

“We really try to value our customers time, because that is the most important thing that they have in their lives and certainly us as a dealership we value time over everything,” he said.

The survey also found that 61 percent of millennials say that one element about car dealerships they would like to change is the high-pressure sales environment.

Miller said that employing modern technology solutions not only simplifies the sales process and experience for customers, but also for dealership staff as well.

“Training is much easier because all the information is up front, so they don’t have to ask management what are the prices for the car, or what the interest rate is, everything’s on the Express Store. So it really just allows us to focus on customer service, selecting the right vehicle and then minimizing our customers’ time in store," Miller said. 

Additionally, 57 percent and 30 percent of millennial respondents, respectively, named less commission-based compensation and a more predictable work schedule as other changes they would like to see at dealerships.

Between Oct. 11 and Oct. 12, there were 1,006 online respondents interviewed for the survey.

CarMax looks to fill over 2,000 open positions by next year


CarMax has plans to bring on more than 2,000 new hires by the end of the year, the company announced Monday.

The used-car retailer is mostly looking for sales consultants, technicians, detailers and inventory associates companywide.

Several CarMax stores are also hiring for positions within its business offices, according to CarMax.

In addition to the headquarters in Richmond, Va., where there are open digital and technology roles, the CarMax Auto Finance operations in Atlanta has several customer service positions to fill.

“First and foremost, CarMax seeks to hire people with integrity who are passionate about customer service. Experience in the auto industry is not necessary to work at CarMax,” CarMax chief human resource officer and senior vice president Diane Cafritz said in a news release. “The company values personal growth and education which is why CarMax provides ongoing support and development opportunities for our associates.”

CarMax has been recognized 13 straight years by FORTUNE magazine as one of the 100 Best Companies to Work For, according to the company.

The company said it currently employs more than 24,000 people nationwide.

Auction Edge brings on new exec, reaches over 115 EDGE Simulcast customers


Auction Edge announced Friday it has attained over 115 customers running its EDGE Simulcast platform powered by Velocicast and brought aboard new senior vice president Julie Warpool to oversee the augmentation of all the company's auction systems.

“In partnership with the developers behind Velocicast we committed to crafting an unparalleled user experience for auction user, buyer and seller. The volume of vehicles running through the system coupled with tens of thousands of buyers channeled through Edge Pipeline create a truly immersive experience for all parties,” Auction Edge chief executive officer Dan Diedrich said in a news release.

Auction Edge began offering its multi-lane, multi-auction bidding platform fitted with a modern and intuitive interface design earlier this year, according to the company.

“Since changing simulcast providers to EDGE Simulcast powered by Velocicast nearly three months ago, we have experienced nothing but good things,” said Shawn Glatz, general manager at Morton Auto Auction. “We are hearing great back from our online buyers as well as commercial consignors who utilize the online rep capabilities. The ease in which they both can conduct their business is what it is all about. We couldn’t be any happier with the product and the service we are receiving.”

Warpool has been in automotive remarketing for over 25 years, according to Auction Edge. She spent the last 17 years with Manheim/Cox Automotive, where she served in positions as senior director of vehicle solutions, operational excellence, product strategy and technology.

“Julie has a proven history of innovation, but as importantly, execution in our industry. Julie’s skillset, mindset and experience align perfectly with our mission to modernize and deliver the solutions our customers need,” added Diedrich. “Moreover, Julie will assist us in the evolution of all Edge products to help keep auctions relevant, resilient and on the leading edge for years to come.”

Additionally, Warpool is recognized as an architect of enterprise-wide technological and operational solutions.

She has several patents for live-bid event online auction platforms, vehicle inspection/damage estimation and digital imaging systems, according to Auction Edge.

“It’s so exciting to become part of Auction Edge and help carry out the vision of evolving the universe for independent auctions,” Warpool said.

“There are a few things that attracted me to Edge. The first is the opportunity to give back to an industry that I’ve grown up in and unleash a common vision that the Edge team’s share. Second, is the culture and the people. The folks I’ve met are excited to come to work every day and there is a buzz about what can be accomplished. It’s wonderful to see inspirational teams who give their all and think beyond the possible,” she went on to say.

Warpool began her auction career in 1992 at ADT Automotive, which was acquired by Manheim in 2000.

TradeRev makes 3 executive changes following KAR's purchase of remaining interest

CARMEL, Ind. - 

TradeRev announced three executive changes Thursday, including sales team promotions and additions following KAR Auction Services recent acquisition of remaining interest in the company earlier this month.

In 2014, KAR purchased a 50-percent stake in TradeRev and over the next four years, acquired the remaining interest for $50 million in cash and an additional $75 million.

The company said the new role changes are aimed at both boosting TradeRev’s market expansion and integrating KAR’s capabilities into its buying and selling experience.

TradeRev’s leadership changes include sales and operations executive vice president Keith Crerar, who will take on the additional responsibilities of leading commercial accounts sales and account management for the company's U.S. and Canada markets.

Prior to his current role, Crerar served as vice president of dealer services for ADESA, a business unit of KAR.

Crerar has more than 15 years of automotive industry experience and has been recognized through Nissan’s Club Excellence as one of the top three Sales Managers in the country for five consecutive years, according to TradeRev.

Will Farmer, who most recently served as southeast regional director, managing the southeast sales team and account management for major auto group operations, has been promoted to executive director of dealer sales for the U.S. markets, and will report to Crerar.

In his new role, he will focus on national sales growth and management of TradeRev’s five regional sales teams, according to the company.

Farmer has more than 14 years of experience as a licensed auctioneer, including being president and owner of Farmer Auctions in Virginia. Before heading Farmer Auctions, Farmer worked at ADESA East Tennessee.

Additionally, TradeRev has brought on Vince McNeal to serve as executive director of commercial sales for its U.S. and Canada markets, and he will also be reporting to Crerar.

Since 2013, McNeal has served as executive sales director at ADESA and will continue to oversee a number of KAR commercial clients while serving in his new role, according to TradeRev.

He joined ADESA in 2005 as a dealer sales representative and later transitioned to management and leadership positions, including fleet lease manager and assistant general manager at ADESA Lexington.

Last year, McNeal earned a spot on the Remarketing & Used-Car Industry’s 40 Under 40 list, and Farmer made the list this year. 

When announcing the acquisition of TradeRev’s remaining interest this month, KAR officials highlighted that TradeRev brings mobile and digital technology to KAR’s portfolio of 250 whole car and salvage auctions and floorplan financing solutions.

Search Optics appoints Tabi Elbahou Sr. VP of global enterprise sales


Search Optics announced Wednesday it has appointed Tabi Elbahou as senior vice president of global enterprise sales to oversee the company’s continued international expansion.

For almost a decade, Elbahou most recently served as director of operations for AutoAnything.com, a subsidiary of AutoZone, where he led all aspects of online sales and directed customer service across the U.S. and Mexico.

“With a strong track record for team building and increasing company profitability, Tabi brings more than 15 years of global sales and management expertise to Search Optics, including eight years within the automotive industry,” Search Optics chief executive officer David Ponn said in a news release. “He brings fresh energy and innovation to this role, and is already having a valuable impact on our business. We are excited to have him on board.”

Additionally, while at AutoAnything.com, Elbahou was also responsible for domestic and international operations training, quality, supply chain, fraud prevention and recruiting functions.

“As a longstanding leader and pioneer in automotive digital marketing, Search Optics is recognized for its mobile-first focus, its breadth of technology expertise and proven strategies that deliver exceptional results to clients,” Elbahou said.

“I look forward to building upon that success by developing a best-in-class sales operation that is laser focused on delivering an extraordinary end-to-end experience to our prospects and customers.”

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