OpenRoad CEO named regional EY Entrepreneur Award finalist


Among the finalists named in this year’s Ernst & Young Pacific Entrepreneur Of the Year Awards program is OpenRoad Auto Group chief executive officer Christian Chia, the company announced Monday.

Chia is being recognized in the business-to-consumer category for his leadership in business innovation and entrepreneurial guidance that has maintained the rapid growth of OpenRoad Auto Group since 2000, the company said.

EY will name one of its 2018 Pacific finalists a winner for each of its nine different categories. Award winners will be selected by an independent panel of judges in Vancouver on Sept. 25. And one of the category winners will be named the overall Pacific Entrepreneur Of The Year.

The overall winner will later compete with Atlantic, Quebec, Ontario and Prairies regional winners for the EY Entrepreneur Of The Year Canada title.

In June 2019, the Canadian winner will go on to compete with winners from across the globe for the title of EY World Entrepreneur Of The Year.

“It is a great honor to be recognized by EY as a finalist among such an esteemed group of entrepreneurs,” said Chia. “At OpenRoad, we’ve worked very hard to stay ahead of the competition and to offer a superior car ownership experience at every turn, so this recognition is really a tribute to the dedication of the entire OpenRoad team.”

There are a total of 35 finalists across the award programs' nine categories this year.

With a staff of more than 1,200 employees, OpenRoad Auto Group currently operates 26 retail locations, including  23 dealerships and three collision centers.

GM dominates Vincentric's Canadian fleet value awards with Chevy, Cadillac model wins


With eight individual model wins racked up, General Motors of Canada beat out all other automakers for the most Vincentric Best Fleet Value in Canada awards this year.

Vincentric announced Tuesday that in addition to eight wins for GM of Canada, Ford Motor Co. of Canada follows closely behind with a total of six fleet award-winning models.

Chevrolet brought GM most of its fleet awards, with six award-winning vehicles including the four-time winning Impala LS and Chevrolet Express 3500 LS, a three-time award winner this year.

Meanwhile, the Cadillac XTS and XT5 models, which have been recognized for third consecutive and second consecutive years, respectively, attracted luxury wins for the GM brand.

Moreover, two Ford truck and van models also performed well this year. The F-250 pickup truck and Transit 150 passenger van models both took home awards for the fourth consecutive year.

This year, in addition to GM and Ford, other automakers with multiple individual fleet award-winning models include BMW, Mazda, Mercedes-Benz, Infiniti, Mitsubishi and Subaru.

“With nearly half of the vehicles being prior winners, we’re seeing that many of these award-winning fleet vehicles are delivering low lifecycle costs year after year in Canada," Vincentric president David Wurster said in a news release.

“Despite that consistency for some vehicles, market dynamics are always changing, which is why it is always best for fleet operators to use current cost-of-ownership data to make informed vehicle acquisition decisions.”

This year, Vincentric said it performed a detailed cost of ownership analysis on more than 2,400 vehicle configurations based on ordinary use within a commercial fleet.

Each car was graded in all 10 provinces using a variation of 28 lifecycle cost scenarios and eight different cost factors, according to Vincentric.

Vincentric’s list of cost factors includes:

  1. Depreciation
  2. Fees & taxes
  3. Financing
  4. Fuel
  5. Insurance
  6. Maintenance
  7. Opportunity cost
  8. Repairs

To determine award winners, Vincentric identified which vehicles had the lowest fleet lifecycle cost in the most scenarios for its segment.

Click to find more details about Vincentric’s methodology and all of the 2018 Vincentric Best Fleet Value in Canada award winners.

CarGurus awards 'top rated' Canadian dealers


CarGurus announced Wednesday its second annual list of Top Rated Dealer Award winners in Canada.

Recipients include Canadian car dealerships that received the highest average CarGurus’ verified consumer-submitted review ratings from car shoppers who've answered questions about their dealership experiences since last year.

This year, not only did CarGurus Top Rated Dealer Award winners receive a 4.47-star rating average from consumers, but the number of winning dealers also more than doubled compared to last year, according to CarGurus.

“The Autopark Toronto team is honored to be recognized with this award,” general manager at Autopark Toronto Dean Fera said in a news release. “As part of the Humberview Group, our belief in serving our customers better each and every day allows us to truly focus on the customer experience. We believe this is critical to our success and is what drives high ratings from our customers.”

CarGurus explained that in conjunction with CarGurus Instant Market Value, dealer reputation ratings also grade deal quality as great, good, fair, high priced or overpriced on its platform.

“CarGurus users have an expectation of transparency and the ability to get a great deal from a top-rated dealer,” said CarGurus chief operating officer Sam Zales. “The Top Rated Dealer Awards celebrate the best dealers in Canada who deliver on the promise of a trustworthy and customer-satisfactory car shopping process.”

Remarketing's Under 40 honorees for 2018

CARY, N.C. - 

From dealers to auction executives, from leading professionals at third-party providers and auto finance companies — and everywhere in between — the Canadian auto industry is full of young men and women who have achieved massive success at an early age.

That’s why for the fourth consecutive year, AuSM Canada is excited to honor “Remarketing’s Under 40.”

Thank you to all who nominated folks for this year’s awards program.

While we could not include everyone who was nominated, it was truly inspiring to see the young people who are making waves in Canada’s remarketing space.

The 2018 honorees will be recognized in the special on-site conference edition of AuSM Canada magazine and during a March 28 luncheon, sponsored by EBlock, during the .

The complete list of Remarketing’s Under 40 honorees is below: 

Alecia Wilson  Strathcom Media
Alysha Bell  Dealertrack Canada 
Andrew Lemoine CoverageCorp Inc. / AutoCorp Technologies Inc. 
Arnas Jankauskas AutoMarket
Catherine Langlois AMVOQ
Chad Howson  Don Valley North Lexus / Weins Canada
David Abitbol Otolane
David Robins Canadian Black Book
Drew Harden CARPROOF 
Ian Fernandes Don Valley North Lexus / Weins Canada
Igor Krupin Dealertrack Canada 
Jason McClenahan EBlock 
Jim Williamson Williamson Chrysler LTD. 
Joey Abas ADESA Winnipeg
Jon Wilson Westwood Honda
Kristin Laswick ADESA Canada
Kyle Orlando EDealer
Logan Keirstead Accu-Trade Canada
Mary Buhr iA SAL 
Matt Pomeroy | TRADER Corporation
Matthew Bird Volkswagen Waterloo
Mo Ashoor Cox Automotive Canada
Riley Spiers TradeRev
Rohit Jaitley Leggat Auto Group
Sachin Bhalla TradeRev
Shannon Friesen Canada Drives
Stephane Lubin Kia Canada
Will Harris Kijiji Canada

Audi, Subaru dominate ALG's Canadian Residual Value Awards


Among 2018 model-year vehicles that have shown strong value in 26 segments, ALG recognized Audi and Subaru as top premium and mainstream brands, respectively, in its 10th annual Canadian Residual Value Awards (RVA).

ALG presented winning automakers with their awards in advance of the Toronto Auto Show last month.

The Canadian RVAs recognize the top 2018 vehicles in 26 segments that are expected to retain the highest percentage of their Manufacturer's Suggested Retail Price (MSRP) after a 4-year period for mainstream brands and a 3-year period for premium brands.

In addition to receiving the award for the overall top mainstream brand, Subaru also took home a total of four segment awards.

The Subaru Outback won in the midsize utility (two-row) segment and the Subaru WRX took home the award in the sportscar segment, followed by the Subaru Impreza in the compact segment and the Subaru Crosstrek in the subcompact utility segment.

Among mainstream brands, Toyota and Honda models also gained multiple segment awards.

Along with four other segment awards won by Toyota, the Toyota Tacoma received its fifth consecutive Canadian RVA.

The following is a full list of the 2017 Canadian Residual Value Award winners:

Mainstream Cars



Kia Niro


Honda FIT


Subaru Impreza 


Honda Accord


Nissan Maxima


Subaru WRX

Mainstream Utility


Subcompact Utility

Subaru Crosstrek

Compact Utility

Nissan Rogue

Midsize Utility 2nd Row Seating

Subaru Outback

Midsize Utility 3rd Row Seating 

Toyota Highlander

Fullsize Utility

Toyota Sequoia

Off-Road Utility

Toyota 4Runner



Fullsize Pickup

Toyota Tundra

Midsize Pickup

Toyota Tacoma

Premium Cars


Premium Compact

Mercedes-Benz CLA Class

Premium Midsize

Audi A5

Premium Fullsize

Audi A7

Premium Executive

Maserati Quattroporte

Premium Sportscar

Porsche 718 Boxster

Premium Utility


Premium Compact Utility

Audi Q5

Premium Midsize Utility 2nd Row Seating

Land Rover Range Rover Velar

Premium Midsize Utility 3rd Row Seating

Audi Q7

Premium Fullsize Utility

Mercedes G Class




Honda Odyssey

Midsize Commercial

Mercedes Benz Metris

Fullsize Commercial

Mercedes-Benz Sprinter


Mercedes-Benz Canada recognizes top 11 dealers


Mercedes-Benz Canada recently announced the winners of its 2018 Star Dealers award, which recognizes the top performing dealerships that have contributed to the company's success.

The awards program acknowledged 11 Mercedes-Benz Canada dealers from across its national network of 59 retail operations for robust customer service satisfaction and demonstrating outstanding performance in both new and pre-owned sales and service and parts throughout the 2017 calendar year.

Listed below, from east to west, are this year’s award-winning Mercedes-Benz Canada dealers:

  • Mercedes-Benz St-Nicolas
  • Mercedes-Benz Blainville
  • Mercedes-Benz Peterborough
  • Mercedes-Benz Durham
  • MBC Markham
  • MBC Thornhill
  • Mercedes-Benz Brampton
  • Mercedes-Benz Burlington
  •  Mercedes-Benz Regina
  • Mercedes-Benz Langley
  • MBC North Vancouver

"In 2017, each dealership across the network contributed to the success that allowed us to remain the number one luxury manufacturer in Canada for the fourth consecutive year," Mercedes-Benz Canada president and chief executive officer Brian Fulton said in a news release. "In the end, though, exceptional performance set 11 dealerships apart: they rose to the challenge, and raised the bar in the process. I would like to congratulate them for going above and beyond in all aspects of their business."

Nominations open for Women & Automotive: Profiles in Leadership

CARY, N.C. - 

AuSM Canada is excited to one again feature the  in conjunction with the .  

In the January/February issue of the magazine, we will be compiling Q&A/profile stories about women in the Canadian auto industry who exemplify the best in leadership.

We would appreciate any suggestions you might have on auto industry leader(s) for us to profile this year.

If there are any outstanding folks you have in mind, please email [email protected] by Friday Dec. 8 with the following:

— Her name, position and company

— Her email

— Her top leadership qualities

Please note that this is not limited to the used-car business.

And please feel open to nominate folks outside of your own company, as well.

These folks can be from any area of the Canadian automotive industry at large: retail, wholesale, OEM, dealers, finance, aftermarket, technology, vendors and so on.

 Thank you for being a part of this great series!

Auto finance captives earn spots on 'Best Workplaces' list


Mercedes-Benz Financial Services Canada announced Tuesday that it has once again made the list of Best Workplaces in the Financial Services & Insurance Industry in Canada, which is put together by the Great Place to Work Institute . 

Similar automotive lenders like Volkswagen Finance and Volvo Financial Services are on the list, as well. 

The full list can be .

The Great Place to Work Institute ranks financial services and insurance industry companies using an overall Trust Index score that focuses on the dimensions of credibility, respect, fairness, pride and camaraderie, Mercedes-Benz Financial explained in a news release.

“As a financial services company, trust is a cornerstone of our business and is something we never take for granted,” Mercedes-Benz Financial Services Canada president and chief executive officer Stefan Karrenbauer said in the release.

“Of all the back we receive through the Great Place to Work survey, ranking highly on the Trust Index and knowing that our employees return that trust to us is the highest compliment.”

To be eligible, companies must have also been Great Place to Work Certified in the past year and have a minimum of 15 employees.

“We are dedicated to fostering an environment of trust and a culture that is not only fun, but also values and embraces the diverse backgrounds and perspectives of every team member,” added Karrenbauer. “Each year, we evaluate the survey results for opportunities to grow. This year's results, with an 89 percent in the Trust Index, show that our efforts continue to make a difference for our employees.”

Additionally, Mercedes-Benz Financial Services Canada also earned placement on the 2017 list of the twenty Best Workplaces in Canada for Millennials earlier this year.

Last year, for the fourth time since 2012, the company ranked in the top-ten in the “large and multinational companies” category on the list of the 100 Best Workplaces in Canada by the Great Place to Work Institute.

Cadillac Canada awards entrepreneur $25K in honor of country's 150th


Cadillac Canada recently honored Canada's 150th birthday by celebrating 150 Daring Moments in Canadian history and inviting entrepreneurs from across Canada to submit entries to win a $25,000 contribution from Cadillac Canada for Canada's next daring idea — which the brand dubbed “moment 151.”

Cadillac Canada showcased four of 150 Daring Moments with artistic creations that included a mural in downtown Montreal of baseball player Jackie Robinson, a light installation in the York Street Promenade at Union Station in late June and a sculpture in downtown St. John's honoring Sir Sandford Fleming, proposer of worldwide standard time zones in 1879.

"We're lucky to live in a country rich in daring history and wanted to mine the past for inspirational moments while looking for Canadians creating their own daring moments today," Cadillac Canada managing director Hossein Hassani said in a news release. "Cadillac will continue to inspire and help find the next generation of Canadians daring to drive the world forward."

In search of moment 151, Cadillac Canada recruited a panel of Canadian leaders from four different disciplines to lead a series of interviews with contestants to find moment 151.

On the panel sat, entrepreneur Michele Romanow, chef Nick Liu, architect Alex Josephson, technology entrepreneur Bryan Mahoney, and jewelry designer Jenny Bird.

The panel selected Vancouver entrepreneur Victor Straatman, founder and chief executive officer of , to receive Cadillac Canada’s $25,000 grant and a mentorship with panel member and owner of Toronto’s DaiLo restaurant chef Nick Liu.

Straatman’s innovative business supports local farmers and ethically raised meat by connecting urban residents directly to rural farmers selling meat, according to Cadillac Canada.

"It's one of those feel-good pitches. The thing I love about it is that he's supporting local farmers, which for me, is a very important industry. It's something that is dying," said Liu.

To view the panel of Canadian entrepreneurs reveal Straatman’s win .

Ford tops Vincentric Canadian fleet value awards


Vincentric recently announced the winners of its the sixth annual Vincentric Best Fleet Value in Canada awards, where Ford Motor Co. took home 10 winning awards.

Mercedes-Benz and Toyota each had four winning vehicles in this year's awards.

The winning Ford roster included the six-time champion F-150 and four-time winner F-250 pickup trucks, as well as the Transit Connect and Transit 150 in the van segments, with both vans earning the Vincentric Best Fleet Value in Canada award for the third year in a row.

Among other winners, Mercedes-Benz’s Metris and Sprinter models won for the second and sixth year in a row, respectively.

Toyota’s Sienna model received an award in the minivan segment, the Tacoma in the small pickup segment, and the Prius C in the hybrid segment.

This year, Vincentric said it performed a detailed cost of ownership analysis on more than 2,000 vehicle configurations based on ordinary use within a commercial fleet.

Each car was graded in all 10 provinces using 24 various lifecycle cost scenarios and eight different cost factors, according to Vincentric.

Vincentric’s list of cost factors includes:

  1. Depreciation
  2. Fees & taxes
  3. Financing
  4. Fuel
  5. Insurance
  6. Maintenance
  7. Opportunity cost
  8. Repairs

To determine award winners, Vincentric identified which vehicles had the lowest fleet lifecycle cost in the most scenarios for its segment.

For additional information regarding Vincentric’s methodology and each 2017 Vincentric Best Fleet Value in Canada award winner, visit