When it comes to recoveries, double-digit improvements in certain metrics certainly are attention getters. That’s what Nationwide Skip Experts (NSE) has experienced recently.
NSE deployed masterQueue, an enterprise level skip tracing software, across its organization. Since deployment of the software, NSE said it has seen a dramatic increase in productivity and bottom-line results.
“Since going live with masterQueue, we’ve seen a 28-percent increase in the number of accounts worked over the last 90 days, which has resulted in a 12-percent increase in resolutions during that same period. I’m anxious to see what the future will bring,” said James McKellum, chief executive officer of NSE.
Intellaegis insisted that masterQueue delivers bottom line results for first-party finance companies and their third-party vendors. Its automated workflow tools can eliminate cumbersome manual processes involved in gathering addresses and phone numbers from dozens of data providers to customers finance companies have lost.
In addition to efficiency, masterQueue can allow the compliance rules associated with various State and Federal laws to be shared, along with the data, between finance companies and vendors, all in one system.
“There’s a reason Nationwide wins awards for their skip tracing prowess; their ability to quickly and easily adopt new technology validates their cutting edge capabilities and desire to deliver a more compliant and efficient model to their customers,” said John Lewis, chief executive officer of Intellaegis, who is part of the collection of experts set to participate in the Automotive Intelligence Summit on July 24-26 in Raleigh, N.C.
McKellum believes NSE clients can expect faster turnarounds, increased accuracy and more money in their pocket. This partnership with Intellaegis launches as NSE is coming off its most productive year to date.
“We are super excited for what is to come,” McKellum said.