Avis Car Rental has come out with a new skill for Amazon Alexa, giving consumers a new way to book their next car rental in today’s evolving digital age.
Avis’ integration with Amazon Alexa will allow customers to both book and manage car rental reservations via Amazon voice-controlled artificial intelligent personal devices like Amazon Echo. This will be available by the end of August.
The company claims it that is the first car rental brand to offer the innovation.
Avis is set to showcase its skill for Alexa-enabled devices at the Global Business Travel Association Convention this week.
“We are constantly looking for ways to make the customer’s experience more magical,” Avis Budget Group chief innovation officer Arthur Orduña said in a news release. “We have our mobile app, which allows renters to manage their entire experience from their smartphone at approximately 175 locations globally, and now with Alexa integration, we will provide them with yet another way to engage with us seamlessly thanks to transformative digital technology.”
Avis’ new skill for Amazon’s Alexa-enabled devices lets customers book a rental reservation, review reservations and request e-receipts of past rentals.
Customers can make voice commands such as “I need a car at La Guardia Airport at 9:00 a.m. this Friday.” And Amazon’s voice platform will manage the booking process through secure integration with Avis.
The new skill is also designed to utilize travelers’ preferences which are stored in their Avis Preferred profile.
Preferences include preferred cars and options such as SiriusXM, GPS devices and coverages.
In related tech news from the company, the Avis mobile app has been recently fitted with new features that include a wider variety of vehicle options, fuel and parking options, courtesy bus tracking, rental receipts and the “Find My Car” tool.
The “Find My Car” feature works with connected cars and shows consumers the exact location of their rental car located at all times.
The Avis mobile app is currently available at about 150 locations globally, according to the company.