CarMax announced Tuesday it has expanded its commercial relationship with RepairPal and made a minority investment of $5 million as the lead in a new round of financing for the auto service and repair provider.
CarMax had already been partnering with RepairPal for several months, offering its Los Angeles customers increased repair service options, according to CarMax.
“CarMax led the way in providing trust and transparency in car buying, selling and ownership, and our relationship with RepairPal gives us the opportunity to further enhance the customer experience. CarMax president and chief executive officer Bill Nash said in a news release.
“The RepairPal Certified network, combined with CarMax’s own nationwide staff of highly qualified technicians, ensures that our customers have timely options for all their service and repair needs,” Nash continued.
In addition to the $5 million dollar investment, as part of its newly expanded partnership, CarMax said customers will have access to the RepairPal Certified shop network that is designed to provide drivers with quality and fair-priced service and repair locations.
RepairPal’s network of auto repair shops offer a minimum 12-month/12,000-mile warranty on repairs.
“CarMax’s commitment to creating a great customer experience makes them an ideal partner as we continue to build out our network of trustworthy mechanics who deliver fair pricing and service excellence,” added RepairPal chief executive officer Art Shaw.
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