Record360 recently announced it has integrated its asset documentation App into TSDLOANER, TSD’s cloud-based solution designed to track and manage rental and loaner car fleets.
With the addition of Record360, TSDLOANER users can now enhance the walkaround process within their loaner departments, the company said.
Both dealers and customers have the ability to digitize and time-stamp the condition of loaner vehicles in real-time.
At hand-off and upon return, these features can reduce unnecessary customer damage disputes or claims, according to Record360.
“Loaner vehicles traditionally have been a great way to provide a super-convenient, free service to valued customers when it’s most critical to them,” Record360 chief executive officer Shane Skinner said in a news release.
“An outstanding way to drive goodwill, the last thing any dealer wants is to have a good deed go punished through unnecessary claims or disputes. That’s a quick way to ruin a relationship. Record360 seamlessly optimizes the process of vehicle condition documentation with better clarity for both customer and dealer,” he explained.
TSDLOANER can help fleet owners manage loaner vehicles more efficiently by improving CSI, reducing liability, controlling expenses and enabling personalized paperwork processing.
Additionally, in the near future, the two companies also expect to integrate Record360 into the TSDRENTAL solution, according to Record360.