Thursday, March 21, 2019 - 2:46pm

AuSM Staff

Jim Robertson likes how the social media, intelligent lead response technology and consumer engagement company Digital Air Strike helps with his dealership’s customer satisfaction index score. “The online review monitoring is always spot on and gives us the ability to review, correct and sometimes even... Read More

Wednesday, March 20, 2019 - 4:07pm

AuSM Staff

A digital retailing and messaging company has released what it describes as the first reputation enhancement product for dealerships. ActivEngage has released AcceleRater, which the company says will help dealerships get more customers and increase revenue. It produces more 5-star ratings for dealerships with every... Read More

Wednesday, March 20, 2019 - 12:43pm

AuSM Staff

Dealers who want to get involved with individuals looking to participate in the ride-sharing economy have another opportunity by leveraging their idle inventory. On Wednesday, DriveItAway announced it is partnering with MyDealerOnline to give ride-share drivers what the companies called “unprecedented... Read More

Monday, March 18, 2019 - 3:04pm

AuSM Staff

LotLinx wanted more evidence that it’s a leading authority on inventory marketing artificial intelligence (AI) solutions. So the firm asked for an examination to be completed by Wizely, which specializes in providing businesses with strategic product planning along with what the company calls... Read More

Wednesday, March 13, 2019 - 2:15pm

AuSM Staff

With an appointment the company says indicates a culture committed to diversity and inclusion, Cox Automotive’s Dealertrack appointed Mandi Fang to vice president and general manager of Dealertrack DMS. Fang is a Cox Automotive and industry veteran that the company says brings more than 15 years of executive... Read More

Monday, March 11, 2019 - 3:56pm

AuSM Staff

Automotive merchandising software company SpinCar has launched a new tool that it says could help dealers and OEMs increase gross margins by showcasing the key features and options included on their vehicles. One dealer said the tool “...will enable us to develop even stronger emotional connections with consumers... Read More

Monday, March 11, 2019 - 2:54pm

AuSM Staff

Inventory consulting company Lotpop is teaming up with a used-car sourcing service, which the company says will provide dealers the replacement inventory they need while Lotpop’s LotStock inventory intelligence tool increases their sales volume and velocity. The platform from used-car sourcing service... Read More

Friday, March 8, 2019 - 3:40pm

AuSM Staff

A partnership between a phone call tracking company and a dealership customer relationship management system could help auto dealers who “understand how critical it is to connect with customers in a personalized, relevant way.” Car Wars and VinSolutions say their improved integration brings enhanced lead... Read More