Friday, May 10, 2019 - 11:54am

AuSM Staff

According to a news release distributed on Friday, digital speech analytics expert Tony Colan has joined the Proactive Dealer Solutions team as director of enterprise sales. Proactive Dealer Solutions (PDS) uses deep machine learning, artificial intelligence (AI) and predictive analytics that can discover patterns using... Read More

Friday, May 10, 2019 - 11:53am

AuSM Staff

Automotive compliance expert Max Zanan wants to help dealerships and their owners and principals learn about store employees who might be syphoning funds or doing other unethical or unscrupulous activities. This week, Zanan rolled out the Dealership Fraud Hotline, a new kind of whistleblowing automotive platform and... Read More

Thursday, May 9, 2019 - 2:47pm

AuSM Staff

Car shoppers of today are searching online for a new vehicle at all hours of the day, every day, and customers expect instant responses from dealerships. With Facebook Marketplace, letgo and other social platforms, dealerships have opened new channels to connect with these customers. But as a result, many... Read More

Wednesday, May 8, 2019 - 4:42pm

AuSM Staff

PureCars has new ownership. The company, which provides marketing automation and business intelligence software for the car industry, said Tuesday that Diversis Capital and Stage 1 Ventures are new strategic investors.  This purchase by Diversis and Stage 1 is part of PureCars' spinoff from Raycom... Read More

Wednesday, May 8, 2019 - 3:43pm

AuSM Staff

The Appraisal Lane launched its consumer app for iPhone earlier this year, allowing consumers to tap into its live community of appraisal experts to receive a guaranteed cash offer for their used car in 30 minutes or less. Now, the company has launched the Android version of the app for consumers. After downloading... Read More

Wednesday, May 8, 2019 - 1:49pm

AuSM Staff

Consumer engagement technology company Digital Air Strike says a new integration between its artificial intelligence-powered real-time messaging product, Response Path and Kelley Blue Book helps streamline the vehicle-sales process. The company says the integration gives car buyers all the information they need to... Read More

Tuesday, May 7, 2019 - 4:07pm

AuSM Staff

Guided retailing product provider ActiveEngage is partnering with TradeVue to add TradeUp to its digital retailing services. The companies said TradeUp allows dealers to manage and designate the range communicated to the buyer through person-to-person chat, giving dealerships more control over trade-in profits. The... Read More

Tuesday, May 7, 2019 - 1:55pm

AuSM Staff

Participants of a new certification program from automotive industry software company DealerSocket will have the opportunity to become certified on one or all of the company’s products, including CRM with its customer-retention tool RevenueRadar. The program will begin at DealerSocket’s User Summit, which... Read More