Tuesday, July 9, 2019 - 2:54pm

AuSM Staff

In this episode, recorded at the company's Detroit-area offices, Cox Automotive chief product officer Marianne Johnson discusses practical uses of artificial intelligence for dealers and auto auctions, the use of AI in alternative vehicle usage and connecting the online to in-store experience for car dealers. Plus,... Read More

Monday, July 8, 2019 - 3:10pm

Daryl Lubinsky, Correspondent

“What have you got on me, and why? And what are you doing with it? Who did you share it with?” That’s the succinct way that John Lewis sums up what consumers have the right to know under the California Consumer Privacy Act. The CCPA gives Californians the right to find out what personal information... Read More

Monday, July 1, 2019 - 2:43pm

Jim Leman, Correspondent

Auto dealers not yet wholly confident in their digital retailing approach should find guidance at the Automotive Intelligence Summit later this month in Raleigh, N.C. Spoiler: Online car sales are a people business. Tim Cox, who is the co-founder and senior vice president of sales for CarNow, estimates that the... Read More

Monday, July 1, 2019 - 1:49pm

AuSM Staff

In 2016, global luxury automotive brand Genesis launched its Genesis at Home purchase experience in Canada using automotive industry digital retailing services company Motoinsight’s digital retailing platform MotoCommerce. Motoinsight describes Genesis at Home as a “global industry first” that it said... Read More

Friday, June 28, 2019 - 3:47pm

AuSM Staff

A CDK Global plan to divest its digital marketing business allows the CDK management team to work on increasing momentum in its core auto software business and to accelerate fiscal 2020 growth, CDK Global president and chief executive officer Brian Krzanich said in a news release. The company’s digital marketing... Read More

Thursday, June 27, 2019 - 1:38pm

AuSM Staff

Adding resources and upgrading its account management team, enterprise dealer management system company DealerBuilt has promoted Kathy Henderson to national accounts director. Henderson is responsible for client retention, and she manages account managers who help customers use DealerBuilt’s products and... Read More

Wednesday, June 26, 2019 - 12:55pm

Nick Zulovich, Staff Writer

For a while now, there has been Software-as-a-Service (SaaS). And more recently, there has been the development of Mobility-as-a-Service (MaaS). Now you can add another item to the “as-a-service list;” this time in the fleet space. On Wednesday, Spiffy, an on-demand car care, technology and services... Read More

Tuesday, June 25, 2019 - 4:43pm

AuSM Staff

A new “mobile optimized” car sales platform promises to appeal to the younger generation by bringing together the latest in digital technology to improve the overall car-buying experience and bring dealerships a more efficient and profitable business model. The platform is called 321 Ignition, and it says... Read More